HSA / FSA
Silverts has partnered with Flex to allow qualified customers to use their Health Savings Account (HSA) or Flexible Spending Account (FSA). This means you may be able to use your HSA or FSA debit card to buy.
What is an FSA or HSA and what are the benefits?
An FSA (Flexible Spending Account) and an HSA (Health Savings Account) are tax-advantaged accounts for medical expenses but differ in key aspects. FSAs, employer-sponsored, allow employees to use pre-tax dollars for medical expenses such as prescript
How can I spend my FSA or HSA funds at Silverts?
Select “Flex | Pay with HSA/FSA'' at checkout. Input your card details and checkout as usual. If a purchase requires verification of eligibility, follow the steps to complete a brief telehealth consult via chat.
I’m not seeing HSA or FSA options show up at checkout. Why not?
In this case, none of the items in your cart may be HSA or FSA eligible. Reach out to [email protected] if you think there is an error.
I keep being pushed into Shop Pay. How do I use my HSA/FSA card?
If you continue to be pushed into the ShopPay checkout, we recommend completing your purchase in an incognito window.
Why was my HSA or FSA card rejected?
Like any credit or debit card, HSA/FSAs can be declined if any of the data from the card is incorrect (number, expiration date, zip code etc). Flex will alert you in checkout if any of these fields is missing or incorrect so you can update them. The
I don’t have an HSA or FSA card. Can I still use my HSA/FSA funds?
Yes, you can still be reimbursed for the expense. Select “Flex | Pay with HSA/FSA” at checkout. Instead of entering your HSA or FSA card, input your regular credit card. Flex will email you an itemized receipt following your purchase. Submit the item
What is a Letter of Medical Necessity?
A Letter of Medical Necessity (LOMN) is a document written by a healthcare provider that explains why a specific medical service, treatment, or equipment is necessary for a patient's health. In relation to an HSA (Health Savings Account) or FSA (Flex
Who is Flex and what is their relationship with Silverts?
Flex has partnered with Silverts to enable consumers to use their HSA/FSA funds. You can think of Flex as an alternative to payment method, similar to Affirm, Klarna etc.
How do I use my HSA/FSA to pay for Silverts?
At checkout, select Flex | Pay with HSA/FSA as your payment option. You will be prompted to complete a brief telehealth consult to confirm your eligibility to pay with HSA/FSA. From there, enter your HSA or FSA debit card details and complete your ch